Yes, the majority of our wall hangings, plant hangers, and smaller decor items are meticulously handcrafted by skilled artisans. We take pride in the unique texture and detail that only handmade items can offer.

For many of our fiber art pieces, yes, we absolutely offer custom orders! Please contact us directly at support@fiberartus.com with your specific idea, desired size, and color palette. We will work with you to bring your vision to life.

We ship to all addresses within the United States (USA).

Our processing time for in-stock items is typically 1-3 business days. Shipping time then depends on your location and the shipping method selected at checkout, usually taking an additional 2-7 business days within the US. Custom orders will have a longer creation time, which will be communicated when you place the order. See more: https://fiberartus.com/pages/shipping-policy

We package our items with great care, but if your decor arrives damaged, please contact us immediately (within 48 hours of delivery) with your order number and photos of the damage. We will arrange a replacement or a full refund.

For most pieces, we recommend gentle dusting with a soft brush or a hair dryer on a cool, low setting. Do not machine wash. If a cord or tassel becomes tangled, you can gently comb it out with your fingers or a wide-tooth comb.

To prevent fading, we recommend keeping your fiber art out of direct, harsh sunlight for extended periods. The natural cotton and fibers will maintain their color best when displayed in indirect light.