Payment Policy

We are committed to providing a safe, convenient, and transparent shopping experience for all your unique handcrafted purchases.

ACCEPTED PAYMENT METHODS

FiberArtUS accepts the following common and secure payment methods for all online purchases:

  1. Credit and Debit Cards: We accept all major cards including Visa, MasterCard, American Express, and Discover.
  2. Accelerated Payment Options: We welcome payments through popular digital wallets and online payment services such as PayPal, Shop Pay, Google Pay, and Apple Pay (availability may vary based on your device).

PAYMENT SECURITY

  • Data Security: All payment transactions are processed through the Shopify e-commerce platform, which utilizes industry-standard SSL (Secure Socket Layer) encryption. This ensures that your credit card information is secure and is never stored on our servers.
  • Fraud Prevention: We employ screening measures to flag orders for potential fraud risk. If your transaction is marked as high-risk, we may contact you to verify information, which helps protect both you and FiberArtUS.

ORDER PAYMENT DETAILS

  • When You Are Charged: Payment will be processed and charged to your account immediately at the time you complete your order checkout.
  • Order Confirmation: Following a successful payment, you will receive an order confirmation email detailing your transaction.
  • Currency: All transactions on the FiberArtUS website are denominated in U.S. Dollars (USD). If you are using a card with a different currency, your bank will apply the current exchange rate.

REFUNDS

All refunds (if applicable) will be processed and returned to your original method of payment used for the purchase. The time it takes for the refund to appear in your account may vary depending on your bank or card issuer.

If you have any questions regarding your payment options, please do not hesitate to contact our support team at support@fiberartus.com